Return Policy

Return Policy

Mighty Mahal Ecomm Private Limited

At Mighty Mahal Ecomm Private Limited, we are committed to ensuring a smooth and satisfactory shopping experience. This Return Policy explains the conditions and process for returning products purchased from our website.

1. Eligibility for Returns

You may request a return under the following conditions:

  1. The product is damaged, defective, or incorrect at the time of delivery
  2. The return request is initiated within 7 days of receiving the product
  3. The item is unused, in its original condition, and includes all original packaging, tags, and accessories

2. Non-Returnable Items

The following items are not eligible for return:

  1. Products that have been used, washed, or altered
  2. Perishable goods (if applicable)
  3. Personal care items, innerwear, or hygiene-sensitive products
  4. Customized or personalized items
  5. Products marked as “Non-Returnable” on the website

3. Return Request Process

To initiate a return:

  1. Contact our customer support through the website
  2. Provide your order number and reason for the return
  3. Share images of the product (if damaged or defective) for verification
  4. Once approved, we will arrange pickup or provide return shipping instructions

4. Return Approval

  1. All return requests are subject to verification and approval
  2. We reserve the right to reject returns that do not meet the eligibility criteria

5. Reverse Pickup / Self-Shipping

  1. In eligible locations, we will arrange a reverse pickup
  2. If reverse pickup is not available, customers may need to self-ship the product to our designated address

6. Condition of Returned Products

  1. Returned items must be securely packed to prevent damage during transit
  2. Items received in damaged condition due to improper packaging may not be eligible for return

7. Processing of Returns

  1. Once the returned product is received and inspected, it will be processed as per our Refund Policy or Replacement Policy
  2. Customers will be notified of the status after inspection

8. Shipping Charges

  1. Original shipping charges are non-refundable
  2. Return shipping charges may apply unless the return is due to our error

9. Policy Updates

Mighty Mahal Ecomm Private Limited reserves the right to update or modify this Return Policy at any time without prior notice.

10. Contact Us

For any queries related to returns, please contact our customer support through our website.

Effective Date: [Insert Date]